Shipping policy
At The Nearly Naked Veg Company Limited, we are committed to delivering your orders in a timely and efficient manner.
When Will I Get My Order?
We understand that you're eager to receive your purchase, so we've made our delivery process as simple and straightforward as possible.
Here's how it works:
Ordering Days & Delivery:
| Order Day | Delivery Day |
|---|---|
| Monday (before 1 pm) | Tuesday |
| Tuesday (before 1 pm) | Wednesday |
| Wednesday (before 1 pm) | Thursday |
| Thursday (before 1 pm) | Friday |
| Friday (before 1 pm) | Saturday pre-1pm |
| Saturday | Tuesday |
| Sunday | Tuesday |
Why these days?
We dispatch orders on weekdays. To make sure your order gets to you fresh and on time, we do not dispatch on weekends.
What about bank holidays?
We observe all bank holidays. If your expected dispatch or delivery day falls on a bank holiday, it will shift to the next working day.
Shipping Rates
Shipping rates for your order will be calculated and displayed during the checkout process. These rates may vary depending on the weight and size of your order, as well as your delivery location.
£2.99 Local
£3.99 Over £15 basket
£5.99 Orders under £15 basket
£9.90 Saturday
Delivery Areas
We currently offer national delivery within the United Kingdom. Unfortunately, we are unable to ship to PO Boxes, military addresses, or addresses outside of the United Kingdom.
Order Tracking
Once your order has been dispatched, you will receive an email containing your shipment tracking information. This will allow you to monitor the progress of your delivery and estimate the expected arrival time.
Delivery Issues
In the unlikely event that you experience any issues with your delivery, such as missing, damaged, or delayed items, please contact us immediately at help@nearlynakedveg.co.uk. We will work diligently to resolve the issue and ensure your satisfaction.
Please note that we are not responsible for delays caused by circumstances beyond our control, such as adverse weather conditions, courier delays, or other unforeseen circumstances. However, we will do our best to assist you in resolving any delivery issues that may arise.
Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of our services constitutes your acceptance of these changes.